Fine words – but where Wirral Council’s concerned, they’re always a hostage to fortune

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Here’s a link to a fine Wirral Council document.  ‘Fine’ because its stuffed with nice sounding, positive words – strong, decisive ones.  Only later – much later – to be revealed as shitty, deceitful and hollow.  The abusive council which promised so much… but delivered nothing.

http://democracy.wirral.gov.uk/mgConvert2PDF.aspx?ID=18972

It’s the process of bogus, pained self-flagellation / feigned victimhood that workplace bullies lurch towards when caught in the act.  Like rabbits in the headlights, they’re briefly stunned; but not missing a beat, they quickly recover.  Soon they’re up and running again, promising not to be so awful to their staff again in the future.  Their staff – the people they’ve described so many times in the past as ‘our most important asset’.

“Never again”, they will say. “This time….  it’s for real.”

But because they have all the power, they’ll quickly remind you that they’re the ones who are best placed to sort it all out.  They’ll start by making an earnest pledge to the watching public.

“We will stop at nothing in pursuit of the truth.  Lessons will be learned.  We will make the people responsible for this atrocious conduct (i.e. we the councillors / senior officers and our on-message sycophants) fully accountable…. and we are determined to succeed.  We are committed to fixing this organisation, and  moving forward.  We will start by calling for an immediate and robust review of all the relevant policies and procedures.”

This will be their call to ‘action’.  They may even call the whole thing an “Action Plan“.  Because that sounds positive.  Unless like Wirral, you happen to be on Action Plan number 94 for whatever year, with the list of self-generating scandals and fiascos growing ever longer:

  • (to be continued…..)

The experienced council watchers among you are now seeing phrases trotted out such as ‘we need to draw a line under it’ or ‘this council has to move forward’ or ‘that’s historical and happened such a long time ago’.

Here’s a reminder of Councillor Denise Roberts’ amendment from way back when – otherwise known as ‘the ‘series of unfortunate events defence’ – stuffed to the gills with the corrosive language of avoidance – which despite or because of LGA involvement, still epitomises to this day Wirral Council’s inability to take onboard and recognise its own desperate failings.

As the desire to cover up gathers fresh momentum, a public inquiry and / or special measures are desperately needed – to stem the haemorrhaging of £millions more of our money into the burgeoning black hole of Wirral councillors’ and senior officers’ creation.

Now…!

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Was Anna Klonowski’s investigation truly independent? Wirral Council still to reply – 9 months on

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http://www.whatdotheyknow.com/request/consultant_anna_klonowski_declar

The above FoI request was placed in May 2012.  Last spring.  Wirral Council acknowledged receipt 7 months later in December.  This winter.  So it’s the customary, not exactly timely response.

It’s pretty much the kind of thing we’ve come to expect when approaching Wirral Council in good faith for public information ~ a  towering and pretty impregnable brick wall of inertia.

You might gain the impression they frankly don’t give a damn.

Link to news that Wirral will be the only council in the land, monitored by the Information Commissioner – starting in January 2013

But at least while they sit in silence, and in breach of the Freedom of Information Act, and we continue to wait for something to happen, we have an opportunity to discuss the issues brought up in this request, one by one.

  • AKA Associates, headed by local government consultant Anna
    Klonowski has a track record of working with Wirral Council, in the
    areas of training of senior officers and councillors, consultation
    on governance, and “independent” investigation. According to press
    reports, and the council website, it appears AKA’s associations
    with the Council as an “independent” consultant are ongoing and
    developing further

That’s right.  This ‘independent’ external investigator had a prior association with Wirral Metropolitan Borough Council, which began five years before AKA were appointed to externally investigate, back in 2006.  It took the form of ‘governance training’ provided to senior officers and councillors.

Despite several written requests – here is a selection from Twitter – I’ve never been provided with any information to allay public concern over the true impartiality or ‘independence’ of the Klonowski inquiry.  The people involved are all public servants, working for you and me, but there are serious, compelling and ongoing questions, raised in the interests of openness, transparency, fairness and democracy, but yet to be answered:

  1. Why was AKA chosen ahead of other qualified individuals and organisations – many without a prior association?
  2. What exactly were the company’s credentials for taking on such a complex and wide-ranging inquiry?
  3. Did Councillor Green’s choice fully comply with the Council’s policy and procedure for the commissioning of external investigations?
  4. With being a former trainer, did AKA stand to gain or lose in any way by the decisions / findings / recommendations reached?
  5. Why did AKA fail to investigate Balls Road Supported Living in the same way West Wirral was looked at? (The AKA “not enough time” excuse was inadequate and may have breached the remit)
  6. Why did AKA stubbornly refuse to minute or dual-tape-record their investigations with participants of the external review despite many requests?  The chance to record a completely accurate version of events was quickly lost forever

Why do these questions need to be answered?  Because AKA do not appear to have declared any prior interest or affiliation when the then leader Jeff Green commissioned them to carry out a review which eventually cost the local taxpayer £250,000.

Also, having a prior connection, that of providing governance training to councillors and senior officers, Anna Klonowski Associates seems to have stood to gain (or lose), dependent on the eventual outcome.  It’s not in the interests of the wider public, to entrust an organisation whose fortunes clearly rode on the outcome they themselves would reach.  In fact, it seems to have been a forseeable and avoidable conflict of interest which could have interfered with the nature of the conclusions eventually arrived at.

AKA found that all 66 councillors were completely blameless – which many existing staff, former staff, and members of the public understandably found astonishing.  The problem for AKA was: if they’d found a number of councillors culpable, it may have interfered with future funding decisions, and put an end to their association with the council; an association that AKA had spent  many years building and nurturing.  With ‘playing safe’, and clearing the decision makers, there was no direct obstacle to AKA continuing to provide their ongoing consultancy services.

I’m not saying this is what actually transpired, and that these were the reasons for the decisions made – but we can’t rule anything out or in – because there has been either silence or a dearth of information.  And to the sceptical, hard-bitten Wirral Council watcher, there was always the potential for ‘shenanigans’ to occur.  And given the council’s proven historical abuse of power, this would not look out of place.

The public can’t be blamed for harbouring serious misgivings – doubts which have never been safely put to bed.

(More to follow…..)

I wonder what’s happening with this?  I haven’t heard a thing

— Wirral In It 2gether (@Wirral_In_It) January 13, 2013

Yet another ‘Action Plan’ – dealing with the fallout from the HESPE fiasco… or not…?

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On 18th October 2012, Wirral Council issued an ‘Action Plan‘ – which sounds good… on the face of it; a determination to roll up their sleeves, get stuck in, bang a few heads together, stand for no nonsense and consign all the proven abuse and failings to the past, where they belong.

However, seasoned watchers of this organisation will be aware that they’ve issued a torrent of ‘Action Plans’ down the years, generally in response to the latest fiasco or PR disaster; the stated purpose usually being to get to grips with the bungling and prevent the organisation from being hauled through the courts as a result.  But the ‘Action Plan’ method doesn’t appear to have effected much change.  It appears to be a case of  ‘onwards and downwards’.  Here’s an Audit and Risk Management Meeting called on 26th November to discuss this latest one:

http://democracy.wirral.gov.uk/documents/s50007881/HES%20Action%20Plan%20Report%2018102012%20Cabinet.pdf

Given the serious and repeated lapses in corporate governance, the reluctance to deal correctly with abusers, the tendency to reach for the public cheque book and pay senior people off, to gag them within compromise agreements rather than discipline them, and the general failure to get to grips with making senior officers and councillors truly accountable, the requirement for these ‘Action Plans’ turns up on a very regular basis…. and will keep doing so.  True accountability and the removal of the ever-present rogues would stamp it all out.

The introduction to this one follows the same tired old pattern of using carefully selected keywords in an attempt to take the heat out, and to avoid addressing the issue head on and rattling more alarm bells.  It simply would not do to deploy the same harsh language that was cruelly churned out by an angry local and regional press when a group of public-spirited whistleblowers, who’d been ignored by the council, alerted the district auditor (whose middle name was inertia) to a council contract, riddled to its very core with impropriety and serious failings.

No, where the HESPE (Highway and Engineering Services Procurement Exercise) Contract is concerned….

….it’s reputation management time.

‘Issues and concerns’ was the oh so bland, key phrase settled on this time, and rolled out twice here.

The rather feeble “Issues and concerns that need to be addressed” and “findings and recommendations… to be considered” are the rousing rallying calls to councillors.  So, until the next ‘Action Plan’ comes along, let’s roll our sleeves up, get stuck in and sign it off.  Then pass it on to the next committee, who will be absolutely resolute, totally fearless in their roles and sign it off and pass it on to the…..

…you get the idea.

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Wirral #FoI news. Whistleblower ‘accidentally’ identified on Wirral Council Website

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11th July 2012

The following FoI request was placed today, after the identity of a Highways Department whistleblower was ‘accidentally’ made available to the whole world via the Wirral Council Website.

This was in relation to the HESPE contract, awarded to COLAS in 2008 and later found to have been riddled with impropriety.  The Director involved, whose own brother used to work for the winning bidder, was suspended from his job back in March of this year.  He has since been cleared with ‘no case to answer’, courtesy of somebody who spends a lot of time defending senior council officers in trouble, and has also watched several colleagues being either cleared, gagged, paid off or all three since he hung his boots up.

The offending letter was taken down quickly, but too late…. the damage was already done.

The place is in turmoil, and seasoned observers of Wirral Council have interpreted this behaviour as a calculated ‘shot across the bows’ of any existing staff, who may have been considering following in the footsteps of Martin Morton, Andy Campbell and the person involved in this case, Gary Downey (who is one of a group of courageous and as yet unnamed whistleblowers).

As far as Wirral Council are concerned the watchwords are ‘Whistleblower Beware’, given that those prepared to act in the public good seem to have been branded as troublemakers, threatened and hounded out of their jobs, had their identities unfairly revealed or had their personal health and wellbeing put through the mincer.  Compare this if you will to the treatment given to abusive senior officers.  As the anniversary of the Anna Klonowski Report passes, the abusers’ real identities are still jealously guarded, having been replaced by numbers – which cleverly subverts the pesky little process known as ‘Accountability’.

So a big thank you to the LGA ‘Improvement’ Board – whom I assume must have been endorsing the council’s crazed, swivel-eyed, tongue lolling, anti-democratic practices.  More depressing legal news reaches me connected to the behaviour of this woeful bunch.

Watch this space for updates.  The request is currently with Surjit Tour, new boss of Legal who, along with 3 other staff, has taken up the department’s workload since Bill Norman, former Director of Law, was recently paid off.

Here is the FoI request:

http://www.whatdotheyknow.com/request/copy_of_letter_published_on_webs#incoming-330708

UPDATE   12th November 2012

As you’ll see, there’s no real urgency attached for them, and it’s taken four months to acknowledge receipt.   Once again, they’re in breach of the Freedom of Information Act.

“Tell us something new” I hear you saying.

UPDATE   29th November 2012

The ICO have been in touch, telling me that they’ve contacted Wirral Council by letter and given them 10 working days from receipt of the letter to either furnish the information or provide a valid reason for not doing so:

PROTECT

29 November 2012

Case Reference Number FS50475062

Dear Mr Cardin

Your information request to Wirral Metropolitan Borough Council

Thank you for your correspondence dated 6 October 2012 in which you complain about Wirral Metropolitan Borough Council’s failure to respond to your information request which is outlined below;

http://www.whatdotheyknow.com/request/copy_of_letter_published_on_webs#outgoing-216044

When considering complaints about delayed or failed responses to information requests our priority is to ensure requesters receive a response as quickly as possible (where one has not been provided) and to monitor any persistent trends which might indicate that a public authority was routinely failing to respond within the statutory 20 working days permitted under section 10 of the Freedom of Information Act.

We monitor complaints where a serious contravention of section 10 is recorded and where persistent contraventions occur we will consider placing a public authority on our monitoring programme (http://www.ico.gov.uk/what_we_cover/promoting_openness/monitoring_compliance.aspx ).

I have written to the public authority to provide them with a copy of your original request, reminding them of their responsibilities and asking them to respond to you within 10 working days of receiving our letter. I enclose a copy of my letter to the public authority for your information. The late response will be recorded and as described will form part of our ongoing activity to consider the performance of public authorities and the Freedom of Information Act in the future.

Should you wish the Information Commissioner to issue a decision notice for your specific complaint we are able to do so, however it is important to note that the Commissioner does not need to serve a decision notice in an individual case in order to use that case as evidence for enforcement action.

If Wirral Metropolitan Borough Council responds and refuses to release the information you have asked for and you are dissatisfied, you may, after exhausting their internal complaints procedure, complain to us again.

I have enclosed a fact sheet explaining more about our complaint handling procedures. At this point the case has been temporarily closed and I would like to thank you for bringing this these concerns to the attention of the Information Commissioner. If you do not receive a response within 10 working days please contact us quoting the reference number on this letter.

If you require any further assistance then please contact me on the number below.

Yours Sincerely

[Officer name redacted]
Case Officer
First Contact
Information Commissioner’s Office

UPDATE   18th January 2013

I gave them plenty of opportunity to respond (6 weeks plus), but nothing’s arrived – so I’ve sent the following to the ICO today:

From: Paul C
Sent: 18 January 2013 09:33
To: ‘casework@ico.gsi.gov.uk’
Subject: RE: ICO Response Re: Information request to Wirral Metropolitan Borough Council[Ref. FS50475062]

Dear [Case office name redacted]

Wirral Council has failed to provide the information connected to this request, despite you writing to them several weeks ago.

In my own experience there have been several persistent contraventions and I thank the ICO for placing this organisation onto the current monitoring programme.

I would now request that you issue a Decision Notice with regard to this request in order to bring them into compliance with the Freedom of Information Act.

I look forward to receiving a response from you in good time,

Best regards,

Paul Cardin
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Whistleblower Martin Morton speaks to Community Care Magazine

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#FoI Request ~ Departure of Chief Internal Auditor David Garry from Wirral Council

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18th October 2012

http://www.whatdotheyknow.com/request/departure_of_chief_internal_audi

See also this related blog post

Dear Wirral Metropolitan Borough Council,

On 17th October 2012, it finally became public knowledge that
disgraced Chief Internal Auditor David Garry – who had perversely
and inexplicably given the disgraced HESPE contract 3 stars – had
received permission, to leave his employment with Wirral Council.

http://www.wirralglobe.co.uk/news/999130

Above is a link to a news story published today in the
Wirral Globe, which reported this matter, along with the departure
of the suspended Director of Law, Bill Norman. Once again, the
comments beneath the article indicate the strength of feeling
amongst a still outraged public.

The former CEO, Jim Wilkie, who himself is the subject of another
freedom of information request, currently breaching the FOI Act:

http://www.whatdotheyknow.com/request/ag

…admitted to years of learning disabled abuse by the council.
This was followed by the departure of two senior social services
officers in January of this year. It is still not clear whether
these two individuals WERE leaving as a result of their involvement
in abuse AND whether they signed compromise agreements with gagging
clauses. As of today, despite several assurances, Wirral have not
responded to the following FoI request and are many months overdue
and again in breach of the FOI Act:

http://www.whatdotheyknow.com/request/da

Despite the fine words trotted out in Appendix S2 of the Anna
Klonowski “Refresh and Renew” Supplementary Report, the Wirral
public have still yet to see any sign of accountability or a
reckoning towards the as yet anonymous employees who perpetrated
this sustained abuse against learning disabled people over a period
of several years – which totalled over £700,000 plundered from
their bank accounts.

There were also abuses of power, as found by two independent
investigations – but which remain unpunished, and an admission to
learning disabled abuse here (See 7.1):

http://democracy.wirral.gov.uk/mgConvert

Please provide all information you have which is connected to the
departure of Mr Garry. This will relate to meetings, hearings,
discussions, reports, and may be stored in the form of recorded
minutes, verbatim and non-verbatim notes, emails, letters, memos,
aide memoirs, documents, whether electronically or manually stored.

Please confirm and provide full details of the existence of any
payments made to Mr Garry in relation to his departure. This will
include precise amounts, the method of payment and the budget from
which the payment was / is to be derived.

Please confirm details of the existence of any “compromise
agreement” or “confidentiality agreement” or “compromise
contract”or “confidentiality contract” agreed and signed by Mr
Garry in relation to this departure or to his involvement in abuse
or malpractice. This will include confirmation and description of
any ‘gagging clauses’ and whether a positive / neutral / negative
reference was provided regarding potential future employment.

In light of the [strangely] recent discovery by Wirral’s NOW
EX-Chief Internal Auditor David Garry that “compromise contracts”
were NOT being recorded but were being arranged behind closed
doors, beyond any councillor scrutiny and beyond view of the
public:

http://democracy.wirral.gov.uk/documents

…please describe the exact process that was followed and supply the
documents, reports, aide memoirs, notes, etc. that were created and
recorded as part of the NEW process. Please take a deep breath
before you do this, and ponder your overriding duty to act not out
of self-interest, but fairly and impartially in the unbending
service of us the public.

Please provide the names and addresses of all organisations /
bodies involved in providing legal advice to Mr Garry. Please also
provide details of meetings which occurred including times, dates
and matters discussed.

Please confirm the details of any disciplinary charges either
planned or levelled against Mr Garry in relation to any failures /
malpractice / abuse which may or may not have brought about his
departure from the Council.

If Mr Garry was provided with a “clean bill of health” regarding
his time served at the council, please provide a copy of this /
these document(s).

Please redact documents as you see fit, and remove any personally
sensitive information in accordance with the requirements of the
Data Protection Act.”

Please confirm which meetings have taken place. Presumably there
will have been at least one gathering called to scrutinise the
so-called “compromise contract” that was drawn up and agreed,

Yours faithfully,

Paul Cardin

For further context and background information, see the story of  Nigel Hobro, an accountant of 30 years’ standing, working for Wirralbiz, who blew the whistle on alleged malpractice at Wirral Council, attached to the BIG (Business Investment Grant) Fund:

http://www.liverpooldailypost.co.uk/liverpool-news/regional-news/2012/04/12/wirral-council-investigates-new-whistleblowers-claims-99623-30740243/

Mr Hobro has taken his issues to an employment tribunal, which was recently postponed due to a contributor’s illness.  Presumably he will have lodged a case against his former employer WirralBiz for discrimination or for unfair or constructive unfair dismissal ~ which is often what happens to whistleblowers.  The messenger is attacked.

Mr Hobro has also made some revealing remarks in the comments pages of the local media and has been very keen in his blog to get his message out there:

Here’s a WhatDoTheyKnow request, lodged in May this year, but not yet answered by the council five months on.  It is now at appeal with the Information Commissioner’s Office.

The story was continued in the Liverpool Daily Post during the last week of September 2012 on page 9.  However for some reason, there is no web link to the story.

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Wirral Council’s 4 Week Delay helpline investigation – was it ‘INDEPENDENT’?

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<<<PLEASE SCROLL DOWN FOR LATEST UPDATE>>>

Between October 2008 and August 2010 (according to newly released information), Wirral Council’s Department of Adult Social Services imposed a blanket 4 week delay on Community Care Packages.  It appears this measure was brought in to save money – a situation which according to then council leader Jeff Green, was unlawful.

As new applicants came in for assessment, an “obstacle to care” had been put in the way; the system relied upon a senior manager “waiving the delay” in order to allow a service user to secure care services quickly.  However, if the manager decided not to waiver, the delay would kick in by default every time and the person in need of an assessment for care would not be considered for it until the 4 weeks was up.

Former DASS employee and whistleblower Andy Campbell approached the council in 2011, and was greeted by a wall of resistance.  Their inertia caused him to turn to the media, including Community Care magazine.  Within the following article is the opinion of the magazine’s legal expert Ed Mitchell, who states, “The courts will afford a council a reasonable period of time to put a care service in place as they recognise that services cannot be conjured up out of thin air. But a policy of not even beginning the process of securing services until a set period of time has elapsed cannot be considered lawful.”

http://www.communitycare.co.uk/Articles/13/09/2011/117431/whistleblower-says-council-ordered-care-packages-delay.htm

When approached, Interim Director of DASS, Howard Cooper CBE, nearing retirement at the time, lurched immediately onto the back foot.  He referred to “misinterpretation”, “unclear advice to employees” and couched his words very carefully in dubious, non-specific denials.  There wasn’t an admission of guilt, and to this day, despite the death of one Wirral lady, there has never been a statement of regret, let alone a public  apology.

Very soon after ‘the heat began to rise’, the policy was quickly withdrawn.

Have a look at this Freedom of Information request, seeking information on the council’s helpline and the provision of a report, lodged back in May 2012:

http://www.whatdotheyknow.com/request/helpline_regarding_illegal_delay

An answer finally arrived after 112 working days on 10th October 2012.  There are two links to the information.  The first, “Leader’s Meeting 27th April 2012” is so heavily obliterated, it now makes very little sense at all:

http://www.whatdotheyknow.com/request/116035/response/319894/attach/html/3/20121008155450390.tif.html

The second link is to the report itself:

http://www.whatdotheyknow.com/request/116035/response/319894/attach/html/4/foi%20helpline%20report.doc.html

Apart from being very low quality and poorly laid out, the general thrust of the document appears to rely on these events being “all a long time ago” and is buried in the blandest of language.  The words serve to paper over the cracks, and appear to represent a self-imposed clean bill of health for the Council, despite its involvement in what many regard to be highly dangerous activity – the deliberate placing of financial savings ahead of the safety of vulnerable people.   There is no acceptance of any wrongdoing; no reference to illegality; indeed the following excerpt shows the report concluding with a blithe watering down of the controversy; no mention of any deaths, and a tendency towards the tired, but trusty chestnut of  ‘looking forward rather than back’.  In summary, a desire by the curiously unnamed [therefore unrepresentative] “independent reviewer” to conclude matters, and put all this behind them:

See the following link to a Wirral Globe article for the true human cost of the council risking people’s lives in this way:

http://www.wirralglobe.co.uk/news/9585095.DELAY_SCANDAL__Wirral_man_s_despair_as_his_mother_died_after_waiting_for_care_package/

Following this revelation, there was lots of fighting talk and “standing for no nonsense” by the Council leader at the time, Jeff Green, but predictably with this tired and broken set up, it seems to have been all for show, with the whole affair apparently ending not in a bang, but a whimper.

There’s been zero accountability for the manager concerned, who had taken it upon himself to sideline care, and to sacrifice empathy and basic humanity in favour of conserving cash.  Rick O’Brien, has been moved elsewhere but has never been openly linked or associated with these events by the council, who have defaulted back to pre-Klonowski “machinations”, opting to shield, deny, minimise, obfuscate, give very little away and to cover up ~ all done in order to stay one step ahead of the legitimate and compelling public interest ~ the centrepiece of which is…. accountability.

Despite the council’s historical litany of on the record fudges and denials, here’s a revealing link to details of a meeting that took place to discuss how the 4 week delay was operating and how cost savings were stacking up – in other words, a “smoking gun”.  This document was later uncovered as part of an FoI request:

http://www.whatdotheyknow.com/request/97832/response/260635/attach/html/3/Budget%20Mtg%2023.10.08.doc.html

UPDATE   5th November 2012

The FoI request relating to this  was lodged back in May.  Here we are approaching Christmas and Wirral Council are unable to break out of their old dyed in the wool inability to comply with public Freedom of Information requests.

This one has now been appealed with the Information Commissioner.  The following message was posted up on the WhatDoTheyKnow site on 14th October 2012:

Dear InfoMgr, FinDMT,

I am not satisfied with your response, which is inadequate and once
again is in breach of the FOIA.

You are incorrect and mistaken in offering me a SECOND internal
review, having ignored my first review request, made in July 2012.
It is now my statutory right within the Act to appeal to the ICO
against the information which you eventually got round to
supplying.

The information referred to in the “Leader’s Meeting” link is not
considered and selective, and has been very heavily and incorrectly
obliterated, breaching DPA guidelines. Your actions therefore do
not represent a desire to protect personal privacy and identities
and have encompassed far more, by placing obstacles in the path of
the free and fair flow of information.

You have failed to identify the name and organisation of the
“independent investigator”. Protecting such an individual’s
privacy, if that was your intention, also flies in the face of all
concepts of openness and the legitimate public interest.

I will now be appealing to the Information Commissioner,

Yours sincerely,

Paul Cardin

UPDATE   15th December 2012

The ‘Independent Reviewer’ has since been unmasked as someone named Rob Vickers.  He used to work at St Helens Council as an Assistant Director of Commissioning, but a large number of emails (reproduced below) omits any mention of his council background (perhaps doing so would be unhelpful?), preferring to describe him as some sort of free agent, with no axe to grind, self-employed / a sole-trader.

Whatever his history, whatever his current allegiances, they’re pushing the ‘this person has nothing do with the council’ line.  I can’t seen any investigatory credentials, and the wider public, expecting impartiality, may be concerned that Mr Vickers, an undeclared former council employee, has not been able to supply any information up front to reassure them that he has no prior affiliation with abusive Wirral Council (scroll to 7.1).

So… the abusive council wants us to trust them again, and to believe that without this crucial piece of the jigsaw, Rob Vickers can be regarded as an independent party, i.e. somebody whose impartiality can be relied upon.  Whoever commissioned Rob Vickers seems to be following the cue of Jeff Green and Anna Klonowski before them.  But that’s not good enough.

We were were not born yesterday.  AKA and the then Wirral administration may have preserved their own interests ‘going forward’ (£historical governance training, the £supplementary and £full reports, ongoing £assistance, et al), but this is post-Klonowski, post-Refresh and Renew with a demanding local public who have been promised openness, transparency and everything done above board – not a reactionary lunge back to the bad old days of black holes, uncertainty, inertia, nods and winks – and controversial issues entrusted to shadowy agents of independence, operating under “no trading name”.

Here are the emails:

From: Rowley, Stephen
Sent: 13 December 2012 08:37
To: Paul C
Cc: Hodkinson, Graham R.; Jones, David N. (Social Services QAU)
Subject: RE: FoI request

Dear Paul

I thought I had already replied to your email, I do apologise as that was clearly not the case.

I have spoken to Rob Vickers and he confirmed that his organization had no trading name as he was a sole trader.  He also confirmed that he made no declarations regarding prior associations with Wirral Council. [my emphasis]

I hope this is of use to you.

I would say that I am leaving the employment of Wirral Council next week so if you have any follow up or other DASS related issues please send any emails to Graham Hodkinson copied to David Jones [redacted] in that way your requests will be picked up.

Kind regards

Stephen Rowley
Wirral Council
Department of Adult Social Services
Head of Finance and Performance Branch
Phone [redacted] Mobile [redacted]
E-mail
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From: Paul C
Sent: 06 December 2012 19:05
To: Rowley, Stephen
Cc: Hodkinson, Graham R.
Subject: FW: FoI request
Importance: High

Stephen,

You have still not responded to this, sent almost a month ago.

I would like a detailed answer, addressing the points if you’d be so kind,

Regards,

Paul Cardin

From: Paul C
Sent: 12 November 2012 22:26
To: ‘Rowley, Stephen’
Cc: ‘Hodkinson, Graham R.’
Subject: RE: FoI request

Stephen,

Do you have the name of his organisation, as requested?  And also, if available, the declarations he will have made before being commissioned, to prove no prior associations with Wirral Council?

Did he in fact make any?

Many thanks,

Paul

From: Rowley, Stephen
Sent: 12 November 2012 16:59
To: Paul C
Cc: Hodkinson, Graham R.
Subject: RE: FoI request

Hello Paul

Sorry for not getting back to you earlier on this issue.

The report author was Robert Vickers, Independent Investigator, who is self employed.

I hope this is off use to you.

Thank you
Stephen Rowley
Wirral Council
Department of Adult Social Services
Head of Finance and Performance Branch
Phone [redacted]
E-mail
Visit our website: www.wirral.gov.uk
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From: Paul C
Sent: 11 November 2012 00:04
To: ‘Rowley, Stephen’
Cc: ‘Hodkinson, Graham R.’
Subject: FW: FoI request

Dear Stephen,

Just a reminder about the email below, sent on 1st November, requesting the name and organisation of the independent reviewer / investigator referred to in the response to my FoI request.

I have appealed to the ICO, and this issue is a part of that appeal, but given Mr Hodkinson’s assurance stated below, I’d be very grateful if you could lift the secrecy, address the public interest, and find time to supply the information,

Many thanks,

Paul Cardin

From: Paul C
Sent: 01 November 2012 22:44
To: ‘Rowley, Stephen’
Cc: ‘Hodkinson, Graham R.’
Subject: RE: FoI request

Dear Stephen,

Apologies, I mixed this up with another report and made a mistake in requesting it again.  I DID receive a heavily redacted version of the report in question, which I am not happy with because I believe the council has overstepped the mark and breached DPA requirements, in obliterating a lot more information than could be described as personal and relevant to the Section 40 exemption.  I have appealed to the ICO regarding this.

On a related matter, can I refer you to Mr Hodkinson’s email below, dated 8th October 2012, in which he states he would be ‘happy for me …to have any other information that you want as long as it does not breach the confidentiality of individual vulnerable people or their relatives.’

Here is a link to assist you…

http://www.whatdotheyknow.com/request/helpline_regarding_illegal_delay#outgoing-216036

Please provide the name and organisation of the independent investigator referred to in the response to my FoI request,

Many thanks,

Paul

From: Rowley, Stephen
Sent: 01 November 2012 16:34
To: Paul C
Cc: O’Hare, Tracy J.; Hodkinson, Graham R.; Jones, David N. (Social Services QAU)
Subject: RE: FoI request

Dear Paul

Thank you for your email below; I understand from Graham that there is an issue that has been referred to the Information Commissioner but if there is something other that is still outstanding can you please let me know what it is and I will try to obtain the information for you.

Regards

Stephen Rowley
Wirral Council
Department of Adult Social Services
Head of Finance and Performance Branch
Phone [redacted]
E-mail
Visit our website: www.wirral.gov.uk
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From: Paul C
Sent: 30 October 2012 22:55
To: Hodkinson, Graham R.
Cc: O’Hare, Tracy J.; Rowley, Stephen
Subject: FW: FoI request

Dear Graham,

Still nothing heard.  Brave new world now looking uncertain from where I’m standing !

Regards,

Paul

From: Paul C
Sent: 22 October 2012 23:21
To: ‘grahamhodkinson@wirral.gov.uk’
Cc: ‘tracyohare@wirral.gov.uk’; ‘stephenrowley@wirral.gov.uk’
Subject: FW: FoI request

Dear Graham,

I’ve left it a fortnight, but haven’t heard anything regarding this report.

Can I also refer you back to the questions that were asked in my email below?

Regards,

Paul

———- Forwarded message ———-
From: Hodkinson, Graham R.
Date: 8 October 2012 14:04
Subject: RE: FoI request
To: Paul C
Cc: “O’Hare, Tracy J.” , “Rowley, Stephen”

Thank you for your request Paul.  I have asked for the matter to be dealt with, I would be happy for you to have a copy of the Investigation Report into this matter and for you to have any other information that you want as long as it does not breach the confidentiality of individual vulnerable people or their relatives.

Regards

Graham Hodkinson

Director of Adult Social Services

Wirral Council

T: [redacted]

E: [redacted]

Please save paper and only print out what is necessary.

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From: Paul C
Sent: 06 October 2012 09:14

To: Hodkinson, Graham R.
Cc: O’Hare, Tracy J.
Subject: FoI request

Dear Graham,

Further to our meeting of 28th September, please look at the following link to an FoI request dated 8th May 2012.  This asks for FOUR distinct items:

http://www.whatdotheyknow.com/request/helpline_regarding_illegal_delay#outgoing-216036

As you will see, I’ve received a Section 22 exemption from your people, quoting a “report” to be published before the end of the year, but nothing further, despite a request for further explanation sent back in early August.  Can you confirm whether the four items of information requested, in their entirety, are in fact held, whether a date has been confirmed for future publication, or whether they are published now on the council’s website?

Could you ask somebody to explain the latest situation; or point me towards them, thereby satisfying the original FoI request?

Many thanks,

Paul

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