UPDATE – Wirral Councillors NOW REGISTERED with the ICO – but are YOU paying…?

This site is moving to a new web address.  If you’re a follower, please browse to the new site and register again to continue to receive updates or email notifications.  The old ones will cease to work in around a month’s time, when the old blog is taken down.

All the old content has been moved across and nothing else has changed.

Thanks for your time, and for following and I’ll see you there soon:


hand holding wallet BE uid 1342656

Back in early October, following the publishing of my email address without permission on a group of Wirral Councillors’ website, I decided to make enquiries and find out how many of our then 66 councillors were registered as ‘data controllers’ with the Information Commissioner’s Office.

This is a legal, statutory requirement where councillors are acting on behalf of constituents and storing their personal information electronically on home computers.

Within the ICO website, there’s a handy name checker where you can type in a name, address, etc. and discover whether an individual or company is actually registered.  I did this for the Wirral 66 and discovered that….  none of them were registered.

So I gave them all fair warning, advising them that they may have been in breach statutory law.  It was possible that not all of them needed to register, but highly unlikely that all 66 didn’t.

Since then, two have sadly died, however I waited a further month, but of the remaining 64, only 2 have registered.

So I’ve now sent a second email, advising them that as a member of the public, not wanting to see constituents’ personal data being manipulated illegally, I see it as my duty to inform the ICO, who will hopefully be taking steps to put the situation right.

Here are both emails:

Email One

From: Paul C
Sent: 10 October 2012 21:38
To: ‘ronabbey@wirral.gov.uk’; ‘chrisblakeley@wirral.gov.uk’; ‘eddieboult@wirral.gov.uk’; ‘alanbrighouse@wirral.gov.uk’; ‘wendyclements@wirral.gov.uk’; ‘tonycox@wirral.gov.uk’; ‘jimcrabtree@wirral.gov.uk’; ‘georgedavies@wirral.gov.uk’; ‘phildavies@wirral.gov.uk’; ‘billdavies@wirral.gov.uk’; ‘darrendodd@wirral.gov.uk’; ‘pauldoughty@wirral.gov.uk’; ‘davidelderton@wirral.gov.uk’; ‘gerryellis@wirral.gov.uk’; ‘stevefoulkes@wirral.gov.uk’; ‘leahfraser@wirral.gov.uk’; ‘philgilchrist@wirral.gov.uk’; ‘patriciaglasman@wirral.gov.uk’; ‘jeffgreen@wirral.gov.uk’; ‘robertgregson@wirral.gov.uk’; ‘pathackett@wirral.gov.uk’; ‘johnhale@wirral.gov.uk’; ‘tomharney@wirral.gov.uk’; ‘paulhayes@wirral.gov.uk’; ‘sylviahodrien@wirral.gov.uk’; ‘andrewhodson@wirral.gov.uk’; ‘mikehornby@wirral.gov.uk’; ‘peterjohnson@wirral.gov.uk’; ‘markjohnston@wirral.gov.uk’; ‘adrianjones@wirral.gov.uk’; ‘chrisjones@wirral.gov.uk’; ‘peterkearney@wirral.gov.uk’; ‘stuartkelly@wirral.gov.uk’; ‘briankenny@wirral.gov.uk’; ‘anitaleech@wirral.gov.uk’; ‘annemcardle@wirral.gov.uk’; ‘donmccubbin@wirral.gov.uk’; ‘annmclachlan@wirral.gov.uk’; ‘moiramclaughlin@wirral.gov.uk’; ‘chrismeaden@wirral.gov.uk’; ‘davemitchell@wirral.gov.uk’; ‘berniemooney@wirral.gov.uk’; ‘simonmountney@wirral.gov.uk’; ‘christinamuspratt@wirral.gov.uk’; ‘steveniblock@wirral.gov.uk’; ‘tonynorbury@wirral.gov.uk’; ‘cherrypovall@wirral.gov.uk’; ‘deniserealey@wirral.gov.uk’; ‘lesleyrennie@wirral.gov.uk’; ‘deniseroberts@wirral.gov.uk’; ‘lesrowlands@wirral.gov.uk’; ‘johnsalter@wirral.gov.uk’; ‘harrysmith@wirral.gov.uk’; ‘tonysmith@wirral.gov.uk’; ‘waltersmith@wirral.gov.uk’; ‘jeanstapleton@wirral.gov.uk’; ‘michaelsullivan@wirral.gov.uk’; ‘adamsykes@wirral.gov.uk’; ‘joewalsh@wirral.gov.uk’; ‘geoffreywatt@wirral.gov.uk’; ‘stuartwhittingham@wirral.gov.uk’; ‘irenewilliams@wirral.gov.uk’; ‘jerrywilliams@wirral.gov.uk’; ‘patwilliams@wirral.gov.uk’; ‘stevewilliams@wirral.gov.uk’; ‘janettewilliamson@wirral.gov.uk’
Subject: Registering with the Information Commissioner’s Office as a data controller

Dear Councillor(s),

After checking, I note with some concern that none of Wirral’s 66 councillors appear to be registered with the Information Commissioner’s Office as Data Controllers.  This seems unusual given that a number of you are likely to have personal details e.g. residents’ names and addresses / email addresses stored on your computers at home, and are likely to have represented these residents either individually or collectively in some way, shape or form.

Here is a helpful message from Jane Corrin, the Council’s Information Manager, explaining some of the background to this issue:

Good Afternoon,

Thank you for your email below.

Advice from the Office of the Information Commissioner for Local Councils is that each individual councillor needs to review and consider if they need to notify with the ICO; depending how they process Personal Data.  This advice is detailed at the link below, which I trust you find useful.


A short summary is also below, which explains how some processing will be covered by the Council’s Notification and Councillors do not need to register; although circumstances may arise when Councillors must notify individually, at a cost of £35 a year.

“In determining whether they need to notify, councillors need to consider the role in which they are processing personal information. If doing so as a member of the council or as a representative of a major political party, councillors will not normally be required to notify with the ICO. However, when carrying out their role as a representative of the residents in a ward or an independent councillor who is not affiliated to any political party a councillor may need to notify.”

Kind Regards

Jane Corrin

Information Manager

Wirral council

Simon Entwistle, Director of Operations at the ICO, said:

“Most councillors have regular access to the personal information of the residents they represent. Like all organisations who handle people’s information, it is of paramount importance that they take their responsibilities under the Data Protection Act seriously.

“We will be writing to councillors with advice on whether they need to notify with the ICO. Those who fail to notify with us when required may face enforcement action.”

Please take time to follow this link, which will enable you to very quickly and honestly assess your own position in order to determine whether any of your own activities should be registered.  This may help to protect the data security and privacy of any residents whose information you may be storing:


Please note that any qualifying failure to notify with the ICO may result in a £5,000 fine, or an unlimited Crown Court fine.

More helpful information here:  http://www.ico.gov.uk/~/media/documents/pressreleases/2011/councillors_dp_compliance_news_release_20110125.ashx

As a Wirral resident, given the Council’s less than adequate performance on Freedom of Information in particular, I am concerned that a degree of sloppiness may have been allowed to creep into the important areas of data protection and security.  For this reason, I will be checking with the ICO in a month’s time to see what progress has been made,

Kind regards,

Paul Cardin

Email Two

12th November 2012

Dear Councillors,

I’ve re-checked with the Information Commissioner’s Office and it appears that despite the email I sent to you all a month ago (below), only one of you appears to have decided to ‘go legal’ and register with the ICO as a data controller.

Individually, there may be perfectly valid reasons for this, but 63 councillors lawfully not registered seems highly unlikely, given that many of you deal on a day to day basis with constituents’ personal data and information – and may have that personal data and information stored on your home computers for the purposes of e.g. carrying out casework on behalf of individual constituents.

I’ll now take this on to the next stage and report the situation to the ICO, who I’m sure will be grateful to receive the heads up.  Given the background on Wirral of years of disabled abuse; disability discrimination; impropriety; hideously misconceived legal crusades; failed standards complaints; blaming the public for the Council’s own inadequacies in data and information management; suspensions, followed by vindication; pay offs; gags; nobody made accountable, and layer upon layer of cover up, they may not be surprised.  But there’s one thing for sure….

I’ll be surprised if the ICO agree with Councillor Crabtree’s sentiments, and declare it…… quote… ‘a load of tosh’,

Best regards,

Paul Cardin

ps. Please accept my apology here and now if you have registered and the ICO has not yet updated its records to reflect this

I attached a read receipt to these messages and a number of councillors sent the receipt back “not read” i.e. the message itself was deleted without being read.

Since this email was sent, one further councillor has registered with the ICO.

I’ve now sent an email to the ICO, with a list of the 62 councillors not registered, asking them to advise:

18th November 2012

Dear ICO Notification Department,

I have sent the attached emails to all Wirral Councillors regarding non-notification as data controllers with the ICO.  Wirral currently has an LGA “Improvement Board” in place following a number of serious scandals which were played out over a number of years.  The council has also had a loose grasp on the importance of Freedom of Information and has been subject to the ICO’s ‘special measures’ following poor performance.  My own experiences are not good and I have placed requests which have taken over a year to address.

When I sent the 1st email in early October, there were 66 councillors in total, none of whom were registered.  Since then, two councillors have sadly died.  I sent the 2nd email a month later after allowing them ample time to take action (if they felt it was necessary), however only two are now registered, making 2 from a total of 64.  It seems likely to me that many of them will be active in representing constituents, will possess personal details in electronic format, will potentially be in breach of the Data Protection Act and are required to register.

I have checked against your own website records and I am therefore notifying you of the failure of the following 62 councillors to comply and to register:

  1. Ron Abbey
  2. Chris Blakeley
  3. Eddie Boult
  4. Alan Brighouse
  5. Wendy Clements
  6. Tony Cox
  7. Jim Crabtree
  8. George Davies
  9. Phil Davies
  10. Bill Davies
  11. Darren Dodd
  12. Paul Doughty
  13. David Elderton
  14. Gerry Ellis
  15. Steve Foulkes
  16. Leah Fraser
  17. Phil Gilchrist
  18. Patricia Glasman
  19. Jeff Green
  20. Robert Gregson
  21. Pat Hackett
  22. John Hale
  23. Tom Harney
  24. Paul Hayes
  25. Sylvia Hodrien
  26. Andrew Hodson
  27. Mike Hornby
  28. Mark Johnston
  29. Adrian Jones
  30. Chris Jones
  31. Stuart Kelly
  32. Brian Kenny
  33. Anita Leech
  34. Don McCubbin
  35. Ann McLachlan
  36. Moira McLaughlin
  37. Chris Meaden
  38. Dave Mitchell
  39. Bernie Mooney
  40. Simon Mountney
  41. Christina Muspratt
  42. Steve Niblock
  43. Tony Norbury
  44. Cherry Povall
  45. Denise Realey
  46. Lesley Rennie
  47. Denise Roberts
  48. Les Rowlands
  49. John Salter
  50. Harry Smith
  51. Tony Smith
  52. Walter Smith
  53. Jean Stapleton
  54. Adam Sykes
  55. Joe Walsh
  56. Geoffrey Watt
  57. Stuart Whittingham
  58. Irene Williams
  59. Jerry Williams
  60. Pat Williams
  61. Steve Williams
  62. Janette Williamson

The two now registered councillors are Peter Kearney and Michael Sullivan.  Party leaders are Phil Davies, Jeff Green and Tom Harney.

I would appreciate it very much if you could acknowledge receipt of this email, advise me what’s now required and advise me what action you will be taking,

Best regards,

Paul Cardin

21st November 2012

No response in from the ICO yet.

26th November 2012

Still no response in from the ICO.

28th November 2012

Just spoke to a very helpful person from the ICO’s ‘Non-Compliance’ Department, who assured me that Wirral Council’s leader, Phil Davies, has been in touch and that hopefully soon, a cheque will be on the way to pay for all non-compliant councillors.

I should add that this cheque will cover 62 people, and they will not be paying out of their own pockets.  This will include and benefit the elected member (identity available on request) who told me in an email it was “A load of tosh“.

The Wirral public will be digging deep (£2,170) to cover not just themselves, but any errant councillor playing fast and loose with their sensitive personal information.

See here and here.

Watch here for further information and correspondence.

UPDATE   21st January 2013

Email in from a lead case officer at the ICO:

—– Forwarded message —–
From: [Lead Case Officer’s email address redacted]
To: Paul Cardin
Subject: Non-registration of 62 Wirral Councillors – FAO [Lead Case Officer’s name redacted]
Date: Mon, Jan 21, 2013 16:28

Dear Mr Cardin,

My apologies for not being able to reply sooner, I have been on leave and today is my first day back in the Office since Christmas.

I have been in communications with the Legal Services team at Wirral Council since you raised the matter of their councillors being un-registered.

On the 21 December 2012 we received 62 application forms for the individual councillors together with 1 cheque from the council to cover the 62 lots of £35 registration fees. I have no idea if the council will be re-imbursed by the individual councillors or whether the council is in fact paying for the registrations of their councillors.

If I remember rightly, a set of application forms was posted out in the name of Phil Davies and the legal services team then used that application form for the template for the rest of the councillors, obviously changing the data controller name each time to that of the respective councillor and a different registration number was created by us for each councillor when the forms were processed.

The forms were processed by our Notification Department on the 24th December 2012 and all of the councillors are registered at the same address (the Wirral Borough Council Offices address) so if you are wanting to do a search of the councillors registrations if you go onto our website and onto the public register page and put in the post code CH44 8ED then you should be able to see the list of the councillors that are now registered.

There was a covering letter with the application forms as I think they are waiting on 1 more application form but I think that is because of an upcoming election for a vacant seat? Perhaps I have got that wrong but I do recall there being a valid reason for the omission.

Hope this helps, like I say I am only just getting back into the swing of things and some of my recollections are a bit vague!!

Kind regards,

[Lead Case Officer’s name redacted]

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

T. [redacted] F. [redacted] www.ico.gov.uk

From: Paul C
Sent: 18 January 2013 09:26
To: Notification@
Subject: FW: Non-registration of 62 Wirral Councillors – FAO [Lead Case Officer’s name redacted]

FAO [Lead Case Officer’s name redacted]

Dear [Lead Case Officer’s name redacted]

Please forward copies of the information we discussed last year: documentation to show that Councillor Phil Davies placed a ‘bulk order’ for 60+ Wirral Councillors’ data controller registrations.

I realise that you are currently on leave, but would be grateful if you could act on this request shortly after returning.

I hope you had a good break,


Paul Cardin

The officer hasn’t forwarded what I asked for yet – copies of documentation in the form of correspondence / a ‘bulk order’ for 60+ councillors, but I’ll be chasing him up on it.  Hopefully I won’t have to place an FoI request…. and wait.


Site Meter

UPDATED: Cheques, lies and video tape. Wirral Council incapable of apologising…

Site Meter

This site is moving to a new web address.  If you’re a follower, please browse to the new site and register again to continue to receive updates or email notifications.  The old ones will cease to work in around a month’s time, when the old blog is taken down.

All the old content has been moved across and nothing else has changed.

Thanks for your time, and for following and I’ll see you there soon:


hand writing a check BE uid 1342671

Woman whispering secret into man s ear uid 1271501

Blonde Caucasian movie star posing on film set behind director s clapper uid 1356093

10th November 2012

This first Freedom of Information request, placed with Wirral Council’s Information Governance section is looking for costs and further information around the reputed ordering and supply of a turquoise and green range of plush office furniture, reputedly amounting to £30,000 and ordered from a company called Jenkinsons Office Supplies.  In addition to this, rather than employing elbow grease in the traditional way, a new Town Hall machination, in the shape of a dishwasher was also placed on order, and presumably by now, this will be plumbed in and churning away.

FoI request here: http://www.whatdotheyknow.com/request/new_furniture_equipment_for_offi

The second request is related to the “What Really Matters” consultation, recently undertaken by the council.  As part of this strategy, a top local creative design company, Mills Media, which numbers amongst its clients: Newsquest (publishers of the Wirral Globe); Cammel Laird; Shell; Muller, and the local police, was commissioned to create a top quality video (duration 13 minutes).

Here is a link to excerpts from the Wirral Council video, produced under the title “What Really Matters” and starring CEO Graham Burgess and Council Leader Phil Davies.

FoI request here: http://www.whatdotheyknow.com/request/marketing_advertising_agency_wor

Mills Media were also on hand in November 2010 to cover this ‘momentous occasion’.

To finish on a positive, here are some words of comfort from Wirral Council’s new CEO Graham Burgess:

We therefore need to spend less on ourselves in order to help mitigate the impact of the cuts on our most vulnerable residents……

UPDATE   13th December 2012

Yesterday, the Wirral Globe picked up on the Mills Media FoI request and ran a story under the headline “Slasher Movie: Wirral Council Spends £5,700 on ‘cuts’ video” – to bring the Wirral public’s attention to the thousands that were spent on a professional video “starring Wirral Council’s political leader and its Chief Executive”:


I’ve managed to locate these shorter videos on the Council’s website (none of which feature Councillor Phil Davies):

Families and Wellbeing video (06:11)

[excerpt: “The Council has a duty to protect its most vulnerable adults, children and families”]

Transformation and Resources video (06:31)

[excerpt: “The Council is also proposing to reduce what is spent on marketing, through things like advertising…”]

Regeneration and Environment video (06:07)

[excerpt: “…First thing you told us was to spend less on ourselves…to do everything possible to reduce the impact of spending cuts…”]

I’m not sure what happened to the original 13 minute video, but the link from the Mills Media web page has never worked.  Maybe the Chief Executive’s introductory section and the three separate areas added up to 13 minutes originally?

UPDATE   18th December 2012

Here, we have proof that if you keep the pressure up on Wirral Council, eventually they will do something amazingly stupid.

They were found to have lied in response to this Freedom of Information request re: Mills Media and the “What Really Matters” video(s).

Here’s a link to an article in the Wirral Globe website

Somebody at the council decided to massage the figures regarding exactly how much was spent on video(s) made at Mills Media.  In response to my request which asked for everything across all departments for this financial year, they sent back an answer of £5,722.  Which misrepresented the true cost and was out by approximately £7,500 !

They were caught out lying, but refused to apologise and even roped in a learning disabled person to publicly back them up – which to me seems desperately cruel, low and devious of them.

Councillor Blakeley has reported this deception to the Information Commissioner and asked the Council to apologise to the Wirral public.

I expect to see a public apology soon – for lying – and hopefully for what they did to Ms Carter, and it will be reproduced on these pages.

UPDATE   21st December 2012

It looks like Chief Executive Mr Burgess is not capable of climbing down and accepting that his staff lied.  Instead of an apology, it’s yet another two finger salute from the Council to the local public:


…in other news, Wirral have earned a gong from satirical magazine Private Eye – the prestigious golden bung award AND they’ve been forced to reveal a £5 million black hole in their accounts, as reported in the Wirral Globe.

But given this tendency to ‘mis-speak’, how do we know it isn’t £50 million?

UPDATE   7th January 2013

Still no apology.  More on this from our friends at Wirral Leaks:




#FoI Request ~ to Wirral Council. Departure of CEO Jim Wilkie

This site is moving to a new web address.  If you’re a follower, please browse to the new site and register again to continue to receive updates or email notifications.  The old ones will cease to work in around a month’s time, when the old blog is taken down.

All the old content has been moved across and nothing else has changed.

Thanks for your time, and for following and I’ll see you there soon:


7th June 2012

This was the date of departure of Chief Executive Jim Wilkie from Wirral Council.

It occurred a few hours before the release on the 8th June of the long awaited damning District Auditor’s report into the multi-million pound HESPE Highways Contract – which was riddled with impropriety and downright dubious conduct by Senior Officers.

This was similar to the release of the Klonowski Report, where two Senior Employees, Maura Noone and Mike Fowler (Employees 13 and 22 within the report), who had been involved in extremely dubious practice, where the bank accounts of learning disabled people had been emptied of more than £700,000 over several years – as originally reported by whistleblower Martin Morton, were allowed to leave the day before the so-called ‘full’ report was released.

A prominent figure, heavily involved in either allowing these people to return to work (in 2008), and later permitting them to leave their employment without any redress or disciplinary sanction was the Council Leader, Councillor Phil Davies.

He has been seen time and again to preside at meetings which have voted for the outrageous option of bypassing the disciplinary procedures, and providing a clean bill of health, before paying people off with often 6 figure sums and gagging them within compromise agreements.  This tactic protects the abusive senior officers involved, but condones their abuse, rewards it and thereby enables it to occur again in the future.

Most people would view this as downright dangerous, and conduct unbecoming of a council which is statutorily required to advance and protect the welfare of vulnerable and disabled people living within its jurisdiction.  But the stakes here are extremely high.  Very senior council officers are protected from prosecution in this way because the threat of being outed as complicit in the abuse is ‘buried as deep as nuclear waste’.

Only the High Court or a Public Enquiry can prise open a compromise agreement to see what nasties are concealed within it.

Here is the FoI request:


Dear Wirral Metropolitan Borough Council,

Today, CEO Jim Wilkie received permission by 7 votes (Labour & Lib
Dem) to 3 votes (Conservative) to leave his employment at the
council via EVR (Early Voluntary Retirement).


Above is a link to a news story published VERY recently in the
Wirral Globe, which reported this matter.

Mr Wilkie himself admitted to years of learning disabled abuse by
the council, and this was followed by the departure of two senior
social services officers in January of this year. It is still not
clear whether these two individuals WERE leaving as a result of
their involvement in abuse AND whether they signed compromise
agreements with gagging clauses. As of today, despite several
assurances, Wirral have not responded to the following FoI request
and are many months overdue:


The Wirral public are yet to see any sign of accountability or a
reckoning towards the as yet anonymous employees who perpetrated
this sustained abuse against learning disabled people over a period
of several years. There were also abuses of power, as found by two
independent investigations – as yet unpunished. Admission to
learning disabled abuse here (See 7.1):


Please provide all information you have which is connected to the
departure of Mr Wilkie. This will relate to meetings, hearings,
discussions, and may be stored in the form of recorded minutes,
verbatim and non-verbatim notes, emails, letters, memos, aide
memoirs, whether electronically or manually.

Please confirm and provide details of the existence of any payments
made to Mr Wilkie in relation to his departure. This will include
precise amounts, the method of payment and the budget from which
the payment was derived.

Please confirm details of the existence of any “compromise
agreement” or “confidentiality agreement” signed by Mr Wilkie in
relation to this departure or to his involvement in abuse or
malpractice. This will include confirmation and description of any
‘gagging clauses’ and whether a positive / neutral / negative
reference was provided regarding potential future employment.

Please provide the names and addresses of all organisations /
bodies involved in providing legal advice to Mr Wilkie. Please also
provide details of meetings which occurred including times, dates
and matters discussed.

Please confirm the details of any disciplinary charges either
planned or levelled against Mr Wilkie in relation to any failures /
malpractice / abuse which brought about his departure from the

If Mr Wilkie was provided with a “clean bill of health” regarding
his time served at the council, please provide a copy of this /
these document(s).

Please redact documents as you see fit, and remove any personally
sensitive information in accordance with the requirements of the
Data Protection Act.”

Yours faithfully,

Paul Cardin

6th July 2012 ~ No response received ~ internal review requested below

Dear Wirral Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Wirral Metropolitan
Borough Council’s handling of my FOI request ‘Agreed Departure of
Chief Executive Officer Jim Wilkie on 7th June 2012’.

You have failed to respond to this request. As you are now in
breach of the Act, please ask a qualified individual to perform an
internal review of this request.

A full history of my FOI request and all correspondence is
available on the Internet at this address:

Yours faithfully,

Paul Cardin

UPDATE   3rd August 2012

Email in from Wirral Council:

Good Morning,

Wirral Borough Council acknowledges your request for information and
further correspondence regards your enquiry and apologies for the delay in
response.  Your request is with the department of Law HR and asset
management and we will respond with any information we can provide as soon
as this information is available.  Thank you for your enquiry.

Kind regards
Tracy O’Hare
Information Management
Wirral Council

UPDATE   5th October 2012

Appealed today with the Information Commissioner.

UPDATE   29th November 2012

The ICO have been in touch, telling me that they’ve contacted Wirral Council by letter and given them 10 working days from receipt of the letter to either furnish the information or provide a valid reason for not doing so:


29 November 2012

Case Reference Number FS50467476

Dear Mr Cardin

Your information request to Wirral Metropolitan Borough Council

Thank you for your correspondence dated, 5 October 2012 in which you complain about Wirral Metropolitan Borough Council’s failure to respond to your information request outlined below:


When considering complaints about delayed or failed responses to information requests our priority is to ensure requesters receive a response as quickly as possible (where one has not been provided) and to monitor any persistent trends which might indicate that a public authority was routinely failing to respond within the statutory 20 working days permitted under section 10 of the Freedom of Information Act.

We monitor complaints where a serious contravention of section 10 is recorded and where persistent contraventions occur we will consider placing a public authority on our monitoring programme (http://www.ico.gov.uk/what_we_cover/promoting_openness/monitoring_compliance.aspx ).

I have written to the public authority to provide them with a copy of your original request, reminding them of their responsibilities and asking them to respond to you within 10 working days of receiving our letter. I enclose a copy of my letter to the public authority for your information. The late response will be recorded and as described will form part of our ongoing activity to consider the performance of public authorities and the Freedom of Information Act in the future.

Should you wish the Information Commissioner to issue a decision notice for your specific complaint we are able to do so, however it is important to note that the Commissioner does not need to serve a decision notice in an individual case in order to use that case as evidence for enforcement action.

If Wirral Metropolitan Borough Council responds and refuses to release the information you have asked for and you are dissatisfied, you may, after exhausting their internal complaints procedure, complain to us again.

I have enclosed a fact sheet explaining more about our complaint handling procedures. At this point the case has been closed and I would like to thank you for bringing this these concerns to the attention of the Information Commissioner. If you do not receive a response within 10 working days please contact us quoting the reference number on this letter.

If you require any further assistance then please contact me on the number below.

Yours Sincerely

[Officer name redacted]
Case Officer
First Contact
Information Commissioner’s Office

UPDATE   11th December 2012

Email to ICO, sent tonight:

Case Reference Number FS50467476

Dear [officer name redacted],

I have heard nothing from Wirral Council. I believe the 10 working days that you specified are now up.
I originally lodged this request in June, but have received nothing whatsoever, apart from empty assurances.

I’d be very grateful if you could acknowledged receipt of this email and act upon the situation by taking it to the next stage,

Best regards,

Paul Cardin

Site Meter